行业观察

Our Experts Written by Tyler Lacoma Our expert, award-winning staff selects the products we cover and rigorously researches and tests our top picks. If you buy through our links, we may get a commissi

The customer service industry is in a bit of flux, thanks to AI. Investors and corporate leaders have rung alarm bells for the BPO (Business Process Outsourcing) industry. On the other hand, AI-powere

Hundreds of tech workers have signed an open letter urging the Department of Defense to withdraw its designation of Anthropic as a “supply-chain risk.” The letter also calls on Congress to step in and

Many users are switching to Claude following a string of controversies surrounding ChatGPT and its parent company, OpenAI. The tipping point came after Anthropic, the company behind Claude, refused to

I've been tracking biometric data about my body since what feels like the dawn of time (or at least the dawn of wearables). I ran a half-marathon with the first Fitbit tracker, reviewed the very first

Adobe Photoshop, Spotify, Canva, Zillow and other well-known digital tools are now apps within ChatGPT. OpenAI has launched an app platform two months after announcing the beta feature and rolling out

Amazon has released a new Alexa Plus feature that lets your Ring doorbell greet and chat with visitors at your front door. The feature, called Greetings, is rolling out today for Alexa Plus Early Acce

I'm a big fan of home AI (including Gemini for Home and Alexa Plus) and the various tricks it uses to save time without getting too much in the way. That includes analyzing video footage, recogizing t

YouTube has taken action against two channels that used AI to produce fake movie trailers. A spokesperson for YouTube confirmed to CNET that the channels, Screen Culture and KH Studio, have been shut

Back in March, while I was testing and reviewing the first iteration of OpenAI's image model, I gave the chatbot what I thought would be a simple test: Make me an infographic explaining the water cycl

The US Department of Energy and two dozen AI labs and companies this week announced collaborations aimed at boosting the use of artificial intelligence in scientific research.This week's news focused

In recent years, AI has learned to write text, generate images, create videos and even produce working computer code. As those capabilities became mainstream, attention shifted to a deeper question wi

As Sam Altman discovered Saturday night, it’s a fraught time to do work for the U.S. government. Around 7 p.m., the OpenAI CEO announced he would be fielding questions publicly on X, as a way of demys

U.S. app uninstalls of ChatGPT’s mobile app jumped 295% day-over-day on Saturday, February 28, as consumers responded to the news of OpenAI’s deal with the Department of Defense (DoD), which has been

The AI coding assistant Cursor has surpassed $2 billion in annualized revenue, according to a Bloomberg source. This individual says the four-year-old startup saw its revenue run rate double over the